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With the holidays and heating needs the winter season brings, it’s common to see changes in your electric bill. We’ve put together some answers to frequently asked questions and energy-saving tips to help our customers navigate the higher electricity costs they may experience during the colder months. Frequently Asked Questions I’ve been gone for Christmas…

The Explore More Discovery Museum in downtown Harrisonburg has officially opened a new interactive energy exhibit in partnership with Harrisonburg Electric Commission (HEC)! The exhibit highlights different types of energy, including electric and solar, and allows visitors to learn what it takes to bring electricity into homes, and how electricity can be generated. Through hands-on…

Harrisonburg Electric Commission (HEC) has received national recognition for achieving exceptional electric reliability in 2022 and a gold rating for our commitment to providing safe and reliable electric service. Both recognitions come from the American Public Power Association (APPA), a trade group that represents more than 2,000 not-for-profit, community-owned electric utilities. “These utilities are the…

Beginning July 2023, HEC will resume charging late fees on all consumer electric bills. We were fortunate enough to be able to waive late fees for our customers for the past three years, but find it necessary to reinstate this fee. Any bills not paid by the due date will be charged a late fee…

For over 60 years, HEC has provided customers with reliable energy at low rates, while also working toward a sustainable future. We’ve introduced several free and low-cost programs for our customers that make it easy to increase energy efficiency and reduce your carbon footprint, without affecting rates for the greater community. We want to highlight…

If you’re interested in powering your home with renewable energy, HEC’s Friendly City Solar program could be a good fit for you. Participating in this community solar partnership means you can feel good about supporting renewable energy without having the high upfront costs or ongoing maintenance of installing solar panels on your home. Friendly City…

Businesses (and some residences) are receiving phone calls from someone claiming to be a representative of the Harrisonburg Electric Commission (HEC). This person states that your account is overdue and payment must be made immediately to avoid service interruption. Payment is usually requested in the form of a prepaid debit card such as a Green…

Harrisonburg Electric Commission would like to advise customers to only use our eBusiness (ebiz.harrisonburgelectric.com) website for payments to the utility, not third party websites. You can access our eBusiness site by going to www.harrisonburgelectric.com and signing into your account in the upper right hand corner. If you do not have a username and password, you…