Contact Us

At Harrisonburg Electric Commission, we value your input regarding our service. If you have any suggestions on how we may better meet your needs and expectations, please let us know. Your ideas are important to us. Please allow 1-2 business days for a response.

This form cannot be used to update or change your account information. It is intended for general questions or comments only.

If you are experiencing a power outage, please call our office.

For questions, suggestions, or more information about a particular service we provide, please fill out the contact form or call our office at (540) 434-5361.

You may also stop by our office during regular business hours, Monday through Friday from 8:30am to 5:00pm.

89 West Bruce Street Harrisonburg, VA 22801-3699


Start/Stop Service


Billing Inquiries







HEC is closed in observance of the following holidays:

New Year's Day (January 1st)
Martin Luther King, Jr. Day (Third Monday in January)
Memorial Day (Last Monday in May)
Juneteenth (June 19th)
Independence Day (July 4th)
Labor Day (First Monday in September)
Veteran's Day (November 11th)
Thanksgiving Day and the day after (Fourth Thursday and Friday in November)
Christmas Eve (December 24th)
Christmas Day (December 25th)

Should the holiday fall on a Saturday, our offices will be closed on Friday. If the holiday falls on Sunday, our offices will be closed on Monday.