Disconnect Service

Customers may apply to disconnect service via electronic mail, by calling us at (540) 434-5361 or by visiting our office during normal business hours at 89 West Bruce Street, Harrisonburg, VA.

Required information includes customer's name, service address, date service is to be disconnected and a forwarding address for final bill and/or deposit refund. Services may be scheduled for disconnection Monday through Friday during normal business hours.

If applying by e-mail, please submit your request at least two business days prior to your service need. Please be sure your e-mail address and phone number are correct, as we will e-mail an acknowledgement that your information has been received and will be processed.


* denotes required field(s)

Disconnection Date:

We require at least two (2) business days notice to proces your order. If your meter is located inside or behind a locked gate, please make sure the meter is accessible to our serviceperson on the service date requested. Date:* (mm/dd/yy) (Monday-Friday only)

Account Information:

Last Name/Full Business Name:*

First Name:*

Middle Initial:*

Telephone Number:*

Your E-mail Address:*

Account Number:* - (Example: 039848-0003)

Service Address:

Street Number:*	Pre-direction:
Street Name:*	Suffix:

Apt/Suite:	Unit Number:
City:*		State:*
Zip:* /

Forwarding Address for Final Bill and/or Deposit Refund:

Name/Full Business Name: (If different than customer name.)

Attention:

Street Number:*	Pre-direction:
Street Name:*	Suffix:

Apt/Suite:	Unit Number:
City:*		State:* AL AK AZ AR CA CO CT DE DC FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY
Zip:* /