Understanding Your Bill

Harrisonburg Electric Commission monthly electric bills are mailed according to billing cycles. We currently bill in nine cycles.

Payments are due within 20 days of the mailing date. Any bill that remains unpaid after 20 days becomes past due and is subject to a late fee.

Payments can be made online, at our office, mailed to Harrisonburg Electric Commission (89 West Bruce Street, Harrisonburg, VA 22801), or dropped in our night deposit. You may also use our drop box located inside the City Municipal Building. HEC accepts cash, check, credit card, or money order. For your protection, do not put cash in drop boxes.

To pay online, click here (requires account login).

Failure to pay any delinquent amount owed, or make any reasonable arrangements for payment, can result in disconnection of service.

To have service restored, a collection fee will be charged to the customer's account. All outstanding balances, plus the collection fee, must be paid to restore service. After 5:00 PM, our answering service will be able to assist you in the steps necessary for reconnection of service. No service will be connected after 8:00 PM. If service is terminated twice within a 12-month period, an additional deposit may be required before restoration of service.